Leadership & E.I.

“The fundamental task of leaders, we argue, is to prime good feelings in those they lead.  That occurs when a leader creates resonance – a reservoir of positivity that frees the best in people.  At its root then, the primal job of leadership is emotional.  Great leadership works thorough the emotions.”

- from “Primal Leadership” by Goleman, Boyatzis and McKee

Leadership Development and Assessment Tools

On The Threshold offers customized Leadership Developmental Coaching Programs that combine essential elements from the areas of Emotional Intelligence, Relationship fundamentals and Team Development with some of the most effective Leadership research, to provide the participant with a skill set that positions them to make a difference to their business, professional practice, Organization and Community.

Both advanced and introductory Leadership Development Programs are available – contact us to find out more about our Integrated Leadership Coaching Program with 360 Assessment and our Developmental Excellence Program for creating ‘team centered’ staff excellence.

Emotional Intelligence – The Skills  for Personal and Business Leadership

“If you have 150 I.Q., sell 30 points to someone else.  You need to be smart, but not a genius.” – Warren Buffet

(to find out one reason why Warren Buffet can say this, read on!)

E.I. for Individuals and Organizations

Emotional Intelligence (E.I. or E.Q.) is based on sound scientific research from the field of neuroscience and is defined as “the ability to manage our emotions and to understand and manage the emotions of others”.

Why Understand E.I.? Because research has shown that E.I. is the single most important factor predicting success; twice as important as I.Q. and technical skills combined!

Documented results have shown that companies who implemented Emotional Intelligence Training and Coaching have benefited by:

• Up to 20% increase in sales revenue.
• Up to 60% reduction in employee turnover (Keep your best and most successful).
• Manufacturing production expanded by more than 15%.
• Sales gains of 12% through sales manager training.
• Formal employee grievances reduced by 80%.
• Time lost to accidents/illness decreased by 50%.
• 12 hours of E.I. training led American Express advisors to a 2% sales increase – equal to millions of dollars (Kate Cannon, 1994)
• Salespeople selected on the basis of emotional competence had 63% less turnover during the first year (Spencer & Spencer, 1996)

Being an Emotionally Intelligent manager and leader makes a difference. Why? Because without it, organizations commonly face losing:

• Half their customers in 5 years.
• Half their employees in 4 years.

John is a highly regarded E.I. Coach and uses a EI360™ assessment to help clients get a measure of their current E.I. as well as to identify areas where development and growth are possible. It is not just workplace relationships that are improved with E.I.. There is a huge benefit to being Emotionally Intelligent at home – it improves ALL relationships.  It is Personal Leadership that applies to all areas of your life!

What does a spouse want most from their partner? The same things that employees and customers want most from their relationships; they want to be cared for, to have clear and consistent expectations of the relationship, an appreciation of their uniqueness, to be heard and to be provided with support for their desire to grow.

The greatest challenges in the workplace are seldom the technical ones. Most often, they are the interpersonal ones that many find hard to deal with and have never received training in. Similarly, the biggest problems in relationships at home and with friends are usually emotionally based and driven.  The applications for developing Personal Leadership are everywhere.

The good news is that emotional intelligence is readily and powerfully learnable. While I.Q. may peak at an early age, E.I. can be developed throughout one’s lifetime. It is NEVER too late to lead!

Our world is ever changing at an ever increasing rate - a great deal of success depends on the ability of an individual to lead their people by example in business and in life.