"Turning Conflict into Constructive Interaction with Emotional Intelligence" Free availability by sending your email request to john@onthethreshold.com .

Question: "What impact did E.I. Coaching have on your professional and personal life?" Client's response: "It had a huge impact. I was able to immediately put into practice the things we learned in the E.I. training. I was able to identify my trigger and started to feel it coming before it set me off. I then was able to identify an emotion of gratitude and have learned how to exercise it as well. I like the little reminders and catch phrases that John suggested as well. He did a good job of helping me through my 360 feedback and identifying ways that I can listen better and be more empathetic. John was very good at parsing through the 360 feedback to areas that I needed to focus on and giving me techniques to use. Can’t think of an area to improve. John was very helpful." - D.P.

"Emotional Intelligence benefits the Bottom Line!" E.I. is a learnable skill at all ages and stages of life. Is it worth your organization's time and money to do so? DEFINITELY! There is an abundance of evidence that E.I. is good for you and for your organization. What follows is but a sample. The Hay Group found in a study of 44 Fortune 500 companies that salespeople with high E.I. produced twice the revenue of those with average or below average scores. In another, technical programmers in the top 10 percent of E.I. competency were developing software three times faster than those with lower E.I. competency. Another Fortune 500 company in financial services proved that their high E.I. salespeople produced 18 percent more than the lower E.I. salespeople. Another recent U.S. study revealed that the productivity difference between high scoring E.I. employees and low scoring E.I. employees could be as high as a 20 times factor! A Texas-based Fortune 500 Company using an E.I. training and development program, increased staff retention by 67 percent in the first year. They calculated that this added $32 million to their bottom line in reduced turnover costs and increased sales revenues. A large metropolitan hospital reduced their critical care nursing turnover from 65 percent to 15 percent within 18 months of implementing an E.I. screening assessment. A community bank that reduced staff by 30 percent due to the sluggish economy assessed the remaining workforce for their emotional intelligence competencies, placed them in the right role for those competencies, and the bank is now producing more with less people. • CONTACT ON THE THRESHOLD TO FIND OUT how YOUR team can learn E.I. and get a bigger return on results with coaching and training in Emotional Intelligence.

Visit http://ezinearticles.com/?id=1838712 to read "Coaching With Emotional Intelligence".

"Becoming a Conflict Competent Leader" by C. Runde and T. Flanagan - an outstanding and comprehensive approach to turning conflict into opportunity. Solidly grounded in Emotional Intelligence with a non-jargon approach, this book is the best introduction to positive conflict interventions I have come across. Includes excellent examples to make this applicable to Leaders - the intended audience - and for whom Conflict Competence is an essential skill!